has a friendly return and refund policy to ensure your online purchase is free of stress. We offer "100% Buyer Protection Program" for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured hard that our refund/return policies do not bring any ugly surprises to you post your purchase.

What is Dktiez’s Return Policy?

If You wish for refund, you make reverse delivery of parcel to our ware house by using of your local courier(courier charge taken from customer). It  to takes 7 to 9 working days of courier services.

In case of other product delivered , in this case customer must have proper proof. and proof only valid as video, while customer opened parcel.

If you wish to get refund , our team will give refund after complete your query of order in 24 hours only.

Sale of clearance sale items is final and will not be exchanged.